Facebook advertising is a powerful way to reach your target audience and grow your business online. However, sometimes your Facebook advertising account may be deactivated for various reasons, such as violating the Facebook advertising policies. If this happens, you may be wondering how to reactivate your Facebook advertising account and resume your campaigns. In this blog post, we will provide step-by-step instructions on how to reactivate your Facebook advertising account in 2023.
What is a Facebook advertising account?
A Facebook advertising account is an account that allows you to create and manage ads on Facebook and its partner platforms, such as Instagram and Messenger. You can use a Facebook advertising account to set up your campaigns, choose your objectives, target your audience, create your ad creative, and track your results. You can also use a Facebook advertising account to access tools and resources that can help you optimize your ads and improve your performance.
Why might your Facebook advertising account be deactivated?
There are several reasons why your Facebook advertising account might be deactivated, such as:
- Violating the Facebook advertising policies: These are the rules and guidelines that govern what you can and cannot advertise on Facebook. They cover topics such as prohibited content, restricted content, community standards, personal attributes, landing pages, and more. You can find the full list of Facebook advertising policies here.
- Receiving too many negative feedbacks: These are the signals that indicate how people react to your ads, such as hiding them, reporting them, or leaving negative comments. If you receive too many negative feedbacks, Facebook may deactivate your account to protect the user experience and the integrity of the platform.
- Having billing issues: These are the problems that occur with your payment method, such as insufficient funds, expired cards, or declined transactions. If you have billing issues, Facebook may deactivate your account until you resolve them.
How to reactivate your Facebook advertising account
If your Facebook advertising account has been deactivated, you can try to reactivate it by following these steps:
- Log in to your Facebook account and go to the Business Manager.
- Click on the Business Settings icon at the top right corner of the page.
- Click on Accounts and then Ad Accounts on the left sidebar.
- Find the ad account that has been deactivated and click on the Reactivate button next to it.
- You will see a pop-up window asking you to confirm your request. Click on Confirm.
- You will then see a message saying that your request has been submitted and that you will receive an email from Facebook within 24 hours.
- Check your email for a message from Facebook with the subject line “Your ad account reactivation request”. Open the email and click on the link provided to verify your identity and complete the reactivation process.
- Follow the instructions on the screen and provide any information or documents that Facebook may ask for, such as your ID, business details, or proof of compliance with the policies.
- Once you have completed the verification process, you will see a confirmation message saying that your ad account has been reactivated.
What to do if you are still having trouble
If you are still having trouble reactivating your Facebook advertising account, you can try these options:
- Contact Facebook support: You can reach out to Facebook support through this link and explain your situation. You can also attach any relevant screenshots or documents that can help them understand your case. They will review your request and get back to you as soon as possible.
- Appeal the decision: If you believe that your ad account was deactivated by mistake or that you have fixed the issue that caused it, you can appeal the decision through this link. You will need to provide some information about yourself and your ad account, as well as a reason why you think your ad account should be reactivated.
Reactivating your Facebook advertising account can be a frustrating and time-consuming process, but it is not impossible. By following the steps above, you can try to restore your access to one of the most powerful online marketing platforms in 2023. We hope this blog post has been helpful and informative for you. If you have any questions or comments, please feel free to leave them below. And if you are ready to start or resume your Facebook advertising campaigns, don’t forget to check out our services and see how we can help you achieve your goals.
Here is a Video tutorial from Youtube: